Privacy Policy

Our Commitment to Privacy

At Moruk, LLC, we are committed to protecting your privacy and ensuring transparency in how we handle your information. This Privacy Policy explains our data practices for our iOS application and website, and complies with applicable privacy laws including GDPR, CCPA, and COPPA.

Information We Collect

We collect minimal information necessary to provide and improve our services:

• Usage Analytics: Anonymous app usage patterns, feature interaction data, and performance metrics
• Technical Data: Device model, iOS version, app version, and crash reports (anonymized)
• Optional Feedback: Information you voluntarily provide through support requests or feedback forms
• Website Analytics: Anonymous website visitor data including pages viewed and general location (country/region)

What We Don't Collect

We are committed to privacy-by-design and explicitly do NOT collect:

• Personal identifying information (names, email addresses, phone numbers) unless voluntarily provided
• Location data, GPS coordinates, or precise geographic information
• Photos, contacts, calendar data, or other personal device content
• User accounts, passwords, or login credentials (our app works without accounts)
• Advertising identifiers, cross-app tracking data, or behavioral profiles for advertising
• Biometric data, health information, or sensitive personal categories
• Audio recordings, keyboard input, or screen contents

How We Use Information

We use collected information solely for legitimate business purposes:

• Product Development: Improving app functionality, fixing bugs, and developing new features
• Performance Optimization: Ensuring compatibility across iOS devices and versions
• Customer Support: Responding to user inquiries and providing technical assistance
• Legal Compliance: Meeting applicable legal obligations and protecting our rights
• Security: Detecting and preventing fraud, abuse, or security incidents

Data Sharing and Third Parties

We use trusted third-party services with strong privacy protections:

• Analytics Providers: Apple Analytics, Firebase Analytics (Google) - configured for privacy
• Infrastructure: Cloud hosting services with enterprise-grade security
• Support Tools: Customer service platforms for handling user inquiries
• We do NOT sell, rent, or share personal information with advertisers or data brokers
• All third parties are contractually bound to protect your information and use it only as directed

Your Rights and Choices

You have important rights regarding your information:

• Opt-Out: Disable analytics in app settings to stop anonymous data collection
• Access: Request information about data we may have collected about you
• Deletion: Request deletion of any personal information we may have
• Correction: Update or correct any personal information we have on file
• Portability: Receive a copy of your personal information in a portable format
• Complaint: File complaints with relevant data protection authorities

Children's Privacy (COPPA Compliance)

We take children's privacy seriously and comply with COPPA requirements:

• We do not knowingly collect personal information from children under 13
• Our app is designed to be safe for all ages without collecting personal data
• Parents can contact us to review, delete, or stop collection of their child's information
• No targeted advertising or behavioral tracking of any users, including children

International Data Transfers

If you are located outside the United States, please be aware that information we collect may be transferred to and processed in the United States. We implement appropriate safeguards for international transfers including standard contractual clauses and adequacy decisions where applicable.

Data Security and Retention

We implement comprehensive security measures to protect your information:

• Encryption: Data encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict employee access controls and regular security training
• Regular Audits: Ongoing security assessments and vulnerability testing
• Retention Limits: Analytics data retained only as long as necessary for stated purposes
• Secure Deletion: Secure deletion procedures for data that is no longer needed

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and, where required by law, seeking your consent.

Contact Information

For privacy-related questions, requests, or complaints, please contact us:

• Email: privacy@moruk.ai
• Data Protection Officer: dpo@moruk.ai
• Mail: Moruk, LLC, Privacy Officer, 1908 Thomes Avenue STE 12470, Cheyenne, WY 82001
• Response Time: We will respond to your inquiry within 30 days